Terms and conditions
Full terms governing your account, deposits, withdrawals, bonuses, and use of Slotspice Casino. Effective from MGA licence date MGA/B2C/1118/2025.
1. Operator and eligibility
casino-slotspice.com is operated by Ludaro Limited, registered in Malta under company number C 112810, with registered office at Floriana, Malta. The site holds Malta Gaming Authority licence MGA/B2C/1118/2025. By registering an account, you confirm that you are at least 18 years of age, a resident of a country where online casino play is permitted, and that you are playing for entertainment only.
Residents of the following jurisdictions are not permitted to register or play: United States of America, United Kingdom (unless separately licensed by the UKGC), France, Netherlands (unless licensed separately), Spain, Italy, Australia, and any jurisdiction on the MGA's restricted list. This list is updated when regulations change and is final.
2. Account ownership and responsibility
One account per person is permitted. Accounts are not transferable. You are responsible for the security of your login credentials. If you suspect unauthorised access to your account, contact support immediately via live chat. Slotspice will not be held liable for losses arising from shared credentials.
You must ensure that the details you provide at registration are accurate and current. Providing false information, including a false date of birth, is grounds for immediate account closure and forfeiture of all balances.
3. Deposits and withdrawals
Minimum deposit is €20. All deposits must come from payment methods in your own name. Third-party deposits are not permitted. If a deposit is traced to a third-party source, the funds will be returned and the account suspended pending investigation.
Minimum withdrawal is €20, except for bank transfers (€50 minimum). The maximum withdrawal is €50,000 per 30-day rolling period. Jackpot wins over €10,000 are exempt from this cap and processed separately.
4. Bonus terms
Bonuses are credited on opt-in before deposit. Bonus funds carry 40x wagering requirements unless stated otherwise. Free-spin winnings carry 5x wagering. Maximum bet while a bonus is active is €5 per round. Bets greater than this amount with an active bonus result in bonus forfeiture.
Certain games are excluded from bonus wagering contribution: a full list is available on the Bonuses page. Using a bonus on excluded games does not contribute to wagering progress.
Slotspice reserves the right to void bonuses where abuse patterns are detected. Abuse includes but is not limited to: using software to make decisions, opening multiple accounts to claim the welcome offer more than once, or coordinating play with other accounts.
5. Dormant accounts
An account is considered dormant after 12 months of inactivity (no login, deposit, or withdrawal). A maintenance fee of €5 per month will be applied to a dormant account balance after the 12-month period. The fee will not cause your balance to become negative. You will be notified by email at 12 months of inactivity. Reactivation requires a login; all fees stop immediately on reactivation.
6. Account closure
You may close your account at any time by contacting support. All verified balances will be returned to your registered payment method within five business days. Bonus balances and free-spin winnings not yet wagered out are forfeited on closure.
7. Force majeure
Slotspice shall not be liable for service interruption caused by circumstances beyond Slotspice's reasonable control, including but not limited to: internet outages, regulatory actions, natural disasters, or third-party payment processor failures. In cases of game error resulting in an incorrect payout, Slotspice reserves the right to adjust the balance to the correct amount after notification to the player.
8. Governing law and dispute resolution
These terms are governed by the laws of Malta. Disputes should first be submitted to support@casino-slotspice.com. If unresolved within 14 days, you may escalate to the MGA Player Support Unit (complaints.mga.org.mt) or to Blexr Limited, the appointed alternative dispute resolution provider, both of which provide free, independent dispute resolution for players.
Terms FAQs
Can I have more than one account?
No. One account per person, per household, and per device. Duplicate accounts are closed and balances forfeited.
What happens if I exceed the maximum bet on a bonus?
The active bonus is voided. Winnings made while the bet exceeded €5 are attributed to the bonus wallet and forfeit along with it. Real-money deposits are not affected.
Who can I escalate a dispute to?
First to support@casino-slotspice.com. If unresolved in 14 days, you may escalate to the MGA Player Support Unit or Blexr Limited. Both are free services for players.
What law governs these terms?
Maltese law. The operator is Ludaro Limited, registered in Malta.
9. Intellectual property
All content on casino-slotspice.com including text, software, logos, and game content is either owned by Ludaro Limited or licensed from third parties. You may not copy, reproduce, modify, distribute, or make any content available without prior written permission. The Slotspice brand, logo, and name are trademarks of Ludaro Limited. Use of any Slotspice trademark in any context requires written authorisation.
10. Prohibited activities
The following activities are expressly prohibited and will result in immediate account closure and forfeiture of all balances:
- Using automated betting software, bots, or scripts
- Colluding with other players to manipulate game outcomes
- Exploiting software bugs or game malfunctions rather than reporting them
- Opening multiple accounts for any reason including bonus abuse
- Providing false or misleading information during KYC
- Attempting to launder money or circumvent AML checks
11. Limitation of liability
Slotspice's total liability to any player for any claim arising from these terms is limited to the net deposits made by that player in the 30 days preceding the claim. Slotspice is not liable for indirect, consequential, or incidental losses including loss of profits, loss of data, or reputational damage. Nothing in these terms limits liability for fraud, death, or personal injury caused by Slotspice's negligence.
12. Amendments
These terms may be updated from time to time. Material changes will be communicated by email to registered players and will take effect 14 days after notification. Continued use of the platform after the effective date constitutes acceptance of the updated terms. The current version of these terms is always available at casino-slotspice.com/terms.
Detailed deposit and withdrawal conditions
The paragraphs here add detail to the payment terms that apply to all Slotspice accounts. Deposits and withdrawals are governed by both these terms and the terms of your chosen payment provider. In the event of a conflict between the two, Slotspice's terms apply for matters within Slotspice's control and the payment provider's terms apply for matters within the payment provider's control.
All deposits are processed in the currency of your casino account. If you deposit from a payment method in a different currency, the conversion is applied by the payment provider at the time of the transaction. The converted amount received by Slotspice is the deposit amount credited to your account.
Withdrawal requests are subject to the operator's anti-money-laundering obligations. Slotspice is required to return funds to the payment method from which they were deposited, up to the deposited amount, before allowing withdrawals to a different payment method. This rule applies regardless of whether bonus funds are involved and is a regulatory requirement, not a discretionary policy.
In the event that a deposit is rejected or reversed by your bank after funds have been credited to your casino account, Slotspice reserves the right to recover the reversed amount from your account balance. If the balance is insufficient, the account will be placed in arrears until the amount is settled. Slotspice will contact you by email before taking any such action.
When and why verification is required
Slotspice carries out account verification in accordance with its MGA licence obligations and its own KYC policy. Verification is not optional. Accounts that do not complete verification within the required timeframes will have withdrawal access restricted until the process is complete. The verification policy explains when verification is triggered and what you need to provide.
Basic verification covers identity and age. You must be at least 18 years old to hold an account. An acceptable identity document is a valid passport, national identity card, or driving licence that shows your full name, date of birth, and photograph. All documents must be valid and show no signs of tampering.
Address verification may be required separately. An acceptable address document is a utility bill, bank statement, or official government correspondence issued within the last three months at your registered address. The document must show your full name and address clearly.